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Which number should I call in an emergency or when I need a doctor at night?

In short

It depends on the situation: 112 for an ambulance or the fire service, 101 for urgent police help, and 1733 for the duty doctor out of hours.

This rule in 80 seconds
Video transcript

You have a fever in the middle of the night. You don't know which number to call. It depends: Ambulance and fire service 112, urgent police 101. Doctor on duty outside office hours 1733. Never call emergency lines as a joke. The right way: If it's not urgent, call 1733. If someone is unconscious or can't breathe, call 112 right away. Other numbers: Poison Centre: 070 245 245; Lost card: Card Stop: 078 170 170; To talk to someone: 106 (NL) · 107 (FR).

What is not allowed, what is required?

  • 112: ambulance and fire service. It is free throughout Europe. 101: urgent police help.
  • Out-of-hours duty doctor (huisarts van wacht / médecin de garde): 1733.
  • If you suspect poisoning, call the Poison Centre (Antigifcentrum / Centre Antipoisons): 070 245 245. In an emergency, such as loss of consciousness or difficulty breathing, call 112 straight away.
  • If your bank card is lost or stolen, call Card Stop straight away: 078 170 170.
  • If you need someone to talk to: Tele-Onthaal 106 (Dutch) and Télé-Accueil 107 (French), both open 24/7. In Flanders, 1712 for violence and abuse (free, confidential, working days 09:00–18:00).

Penalty and indirect consequences

PENALTY NOTICE
Fine / payment
There is no penalty for calling the wrong number. But calling emergency lines for no reason or as a prank can lead to prosecution.

Legal basis:112.be – FAQ

Court / prison
In cases of misuse, the court decides the penalty; there is no penalty at all if you use the lines properly.

Legal basis:112.be – FAQ

What really matters: the indirect consequences

  • Unnecessary calls tie up the line for someone in a real emergency
  • If you do not block your card straight away, the risk of misuse increases

    Legal basis:Cass. C.25.0390.N (WER, art. VII.44 §1)

  • For health problems that are not urgent, call your GP or 1733 first

Why does this rule exist?

Calling the right number means the right team can get help to you as quickly as possible. Keeping emergency lines free for real emergencies saves lives.

Where can you go?

  • The organisation that pays your benefitPension: Federal Pension Service (FPD / SFP) · Unemployment: RVA / ONEM or your payment organisation (trade union / HVW-CAPAC) · Sickness: ziekenfonds / mutualité
  • OCMW / CPASQuestions about social assistance and social housing
  • Social interpreterAt the municipality, the OCMW/CPAS, school and hospital, you can ask for an interpreter in your language; it is often free.

This site does not handle individual cases; it points you to the right service. All help addresses

Source and reliability

Official source
Source check
10 / 10 statements in an official source
Checked: 12.10.2026
Last checked
12.10.2026
Rules can change
Show the 10 checked statementsopen

The checked statements are in Turkish, as in the source text. This check does not replace legal advice.

General information, not legal advice. For your own situation, ask a lawyer or free legal aid. How was this information prepared?

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